Payment Methods

Author: Lily (Warehouse Manager)  

the Melbourne food depot uses a bank secure payment system. No third parties here direct with the bank.

GST & Currency
All prices are in Australian dollars and include GST where applicable. This is an Australian owned and operated website.

Payment methods accepted on this site
Through this site you are able to purchase goods in a number of ways. Some are in real time others require you to do a bit more work. The methods are Credit Cards (Visa & Mastercard), Bpay and EFT (Bank deposit in a branch or over the internet. Below is a brief description of how they work.

Credit Cards - Visa and Mastercard only (Fees and limits apply)
These are processed through a third party gateway (Commonwealth Bank) using realtime 128BIt SSL technology. Additional information maybe required from the person ordering by us prior to despatch of the goods if we are not satisfied with the information provided. If this is a problem please select one of the other payment options.

Paypal (Not a valid payment method for this site)

Bpay (Fees apply)
Bpay can be used to purchase goods but we only accept payments from your savings account. This maybe made via telephone banking or through your banks online system. The receipt will have our Bpay details and a reference number. Both these are required to make a successful payment. Please be aware that it may take up to 3 days for your payment to appear in our account when using the Bpay system. Not the best one to use if you want things quick.

If the CRN is rejected by your bank please use the following CRN number 84517264

EFT (Electronic Funds Transfer) Bank deposits over the internet or in a branch
This method is ideal for people who do not have a credit card or paypal account. It requires a bit more work on your part but will suit businesses or non net savy people. When this option is selected at checkout a reciept will be generated with our bank details. There are a couple of ways to go from here.
1. If you have internet banking use our account details to make the payment using the order number to ID payment and email us the reciept.
2. Walk into any branch of the Commonwealth Bank and deposit the money over the counter using the order number to ID payment.
3. Go to any Australia Post outlet and have an Australian Post money order made out to the Melbourne Food Ingredient Depot, attach to a copy of the invoice and send it to us.

IMPORTANT INFORMATION REGARDING EFT
All orders using this method will be terminated if payment has not been received within 7 days. The goods will be returned to stock and the order will no longer be regarded as active.

Become an approved customer and remove you credit card spending limit
More information available here