Heat sensitive product shipping guide lines
Chocolate and heat sensitive products shipping guide lines.
Chocolate and associated products are susceptible to high temperatures. The product is sent to you in premium condition. MFD take every care in packaging your items to ship, we cannot guarantee that they will arrive undamaged during warmer months. Shipping any temperature sensitive items between September and May is at the risk of the buyer. This means we will not be responsible for the state of your order once it has been handed over to the third party courier. If you do not agree to these conditions your order will be placed on hold until resolved.
In an effort to reduce the effects of temperature on the chocolate your order maybe delayed. For example if the temperature is excessive on Friday your order will ship the following week. This eliminates your order travelling and waiting in uncontrolled courier depots during excessive heat.
How to get around this delay?
A work around would be purchasing from one of our retailers
Popping candy - all styles
Chocolate coverture - all styles
Chocolate covered crisp pearls - all styles
enzymes - all styles